Politique de remboursement

We want you to be completely thrilled with your purchase! If for any reason you are not satisfied, we make it easy and straightforward to return your items. Our goal is to ensure a seamless experience from start to finish.

To qualify for a return, please ensure that your item meets the following criteria:

  • The product must be unused and in the exact same condition as when you received it.
  • All original packaging must be intact and included.

You have 30 days from the date of delivery to initiate a return request. We encourage you to act quickly so we can resolve any issues promptly and get you back on track with a product you love.

Important Next Step: Please send an email to bassist-rugby-5n@icloud.com to obtain the return address and further instructions. Do not ship items back without receiving these details first, as this ensures your return is processed correctly and efficiently.

Once we receive your returned item, our team will inspect it and process your refund within 7-14 days. We are committed to handling your request with speed and care, ensuring you receive your funds back as soon as possible.

If you have any questions or need assistance, do not hesitate to reach out to us at bassist-rugby-5n@icloud.com. We are here to help!